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Hospitality intelligence platform

One hospitality operating system—from demand to stay, service, settlement and insight.

A governed hospitality operational core connecting SaaS administration, central reservations, physical rooms, stay and folio workflows, finance, procurement, stock and accountable provider readiness.

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Controlled application foundation, expanded into a v8.1 operational core—not a false live-connector claim

Internal SaaS, reservation, folio, finance and procurement workflows are implemented in the protected application. Booking.com, Expedia, Agoda, Airbnb, payment gateways and property hardware still require provider onboarding, released adapters, authenticated testing, reconciliation and production acceptance before activation.

Release evidence

A working operational core with explicit release boundaries.

RAHIS separates internal records, externally evidenced payments and provider connectivity so an operational workflow is never mistaken for a bank settlement, provider certification or live integration.

01

SaaS administration

Tenant and property provisioning, subscriptions, entitlements, seat-limited membership records and period-based usage controls inside the protected workspace.

02

CRS and stay operations

Server-priced reservations, guarded inventory, physical rooms, assignment, check-in, folios, independently confirmed payment evidence and zero-balance checkout.

03

Finance and procurement

Chart-of-account masters, append-only balanced journals, supplier and stock masters, controlled purchase orders, goods receipt, supplier bills and payments.

04

Integration governance

Encrypted immutable configuration revisions, credential rotation, mapping checks, test records, maker-checker approvals and a hard-disabled live-activation guard.

05

Controlled boundary

Memberships do not yet provision tenant logins; usage is not automatic billing; provider records are not live adapters; and wider hospitality modules remain separately released.

Product architecture

CRS, ERP and SaaS capabilities in a governed operational core.

The module families below describe the long-term product architecture. The release evidence above—and the exclusions stated on this page—define what v8.1 currently implements.

01RAHIS

Central Reservation System

  • Multi-property CRS
  • Room and rate master
  • Daily availability and restrictions
  • Reservation lifecycle
  • Groups, corporate and travel-agent business
  • Guest profiles and loyalty
  • Direct booking engine
  • Channel mapping and reconciliation
02RAHIS

Hospitality operations

  • Front office and PMS
  • Housekeeping and laundry
  • F&B POS and kitchen operations
  • Events, venues and banqueting
  • Guest service and concierge
  • Facilities and maintenance
  • Security, incidents and lost property
  • Revenue and experience intelligence
03RAHIS

Hospitality ERP

  • Chart of accounts and general ledger
  • Accounts receivable and payable
  • Cash, bank and settlement reconciliation
  • Budgets, departments and cost centres
  • Procurement and supplier management
  • Stores, recipes, stock and cost control
  • Fixed assets and maintenance
  • HR, roster, attendance and payroll inputs
04RAHIS

RAHIS SaaS control

  • Tenant and property provisioning
  • Plans, trials and subscriptions
  • Feature entitlements and limits
  • Licensing and activation
  • Usage metering and quotas
  • Customer administration and support
  • Audit, export and offboarding
  • Versioned upgrades and migrations
05RAHIS

Integration and intelligence

  • OTA and channel-manager adapters
  • Payment and settlement adapters
  • Property hardware bridge
  • Messaging and guest communications
  • Accounting and tax adapters
  • Analytics and business intelligence
  • Governed RIA insight and exception detection
  • Health, retry, reconciliation and incidents

Provider-readiness governance

Versioned manual configuration without unsafe arbitrary endpoints.

Configurations, mappings and credentials are encrypted server-side. Test attestations and independent approval decisions are retained against the reviewed versions. These records are not represented as live connections, and none of this activates a network adapter.

ota

Booking.com Connectivity

Requires Booking.com connectivity-partner onboarding, property permission and provider certification.

room rate mappingavailability rates restrictionsreservationsmodifications
ota

Expedia Group Connectivity

Requires Expedia Group lodging connectivity onboarding, certification and production credentials.

room rate mappingavailability rates restrictionsreservationsmodifications
ota

Agoda Connectivity

Requires Agoda connectivity approval, property identifiers, test access and certification.

room rate mappingavailability rates restrictionsreservationsmodifications
ota

Airbnb Software Partner

Available only through Airbnb-approved software-partner access and applicable host/property permissions.

listing mappingavailabilityratesreservations
ota

Approved Channel Manager

The selected channel manager must be added to the server-side endpoint allowlist before testing.

room rate mappingavailability rates restrictionsreservationsmodifications
payment

Paystack

Use server-side transaction initialisation and verification. RAHIS never stores card number, CVV, PIN or OTP.

hosted checkouttransaction verificationsigned webhooksrefunds
payment

Flutterwave

Requires merchant onboarding, API-version selection and verified webhook signatures.

hosted checkouttransaction verificationsigned webhooksrefunds
payment

Squad

Requires an approved Squad merchant account, current integration specification and production credentials.

hosted checkouttransaction verificationsigned webhooksrefunds
payment

Interswitch

Requires merchant onboarding and the approved Interswitch product/API profile.

hosted checkouttransaction verificationsigned webhooksrefunds
hardware

ZKTeco Property Bridge

Private-LAN terminals require an outbound property bridge. A public cloud service cannot safely dial a hotel private IP.

attendance eventsaccess eventsdevice healthoffline buffering
hardware

RAHIS Property Device Bridge

Each supported device model and firmware requires an approved local adapter, outbound TLS and an operational fallback.

door lockspos kdsreceipt printerssmart room
messaging

WhatsApp Business Platform

Requires Meta business verification, approved templates and customer messaging consent.

approved templatesguest messagesdelivery events
messaging

Transactional Email Provider

Use a dedicated transactional mail account with SPF, DKIM and DMARC alignment.

booking confirmationsinvoicesservice notices
analytics

Google Maps Platform

Restrict API keys by application, domain, API and quota before production use.

placesmapsgeocoding
accounting

Approved Accounting API

Requires a reviewed accounting mapping, fiscal controls and endpoint allowlisting.

chart mappingjournalssettlement reconciliation

Commercialisation path

One core. Multiple properties, editions and licensed modules.

RAHIS is designed for hotels, resorts, aparthotels, restaurants, event venues and hospitality groups. Each customer receives a governed tenant, property scopes, a plan, entitlements and an accountable release path. Tenant-facing membership login, automatic metering and subscription collection remain future controlled releases.

Request a RAHIS discovery
ExperienceReservations · room assignment · check-in · folios · checkout
Operational coreSaaS control · CRS · finance · procurement · stock
Evidence-gated providersOTA · payments · hardware · messaging · accounting
RME and Rihuum OSTenancy · identity · entitlement · audit · support
Governed intelligenceRIA insight · exceptions · drafts · human authority